Was a patient from 2012-2014. I loved my counselor and the group sessions really helped me cope with my issues at the time. My only issue with this place is that they only accept Medicaid insurance which I don't think is fair. but hey life isn't fair. I would come back here in a heartbeat if they start accepting private insurances
Excellent treatment no discrimination , great doctors and nurses! :).
This is an absolutely well put together place on so many levels. Yes @ times they get busy n you have to wait on hold or a few extra minutes because they're running late like all Dr's offices. However; the staff, counselors, nurses n Dr's are outstanding, compassionate and kind.
The Psychiatrist I was seeing for about 8 months seemed pretty decent. However, everytime I had an appointment, which was at least once a month, the wait time for a scheduled appointment was anywhere from 20-60 minutes. I came 5 minutes late to my last appointment and then waited in line for 10 min just to check in. After 20 minutes more of waiting, I was told I couldn't be seen because I was late. I complained about the wait time and was then asked to reschedule. I said no and was then asked to wait for 25 more minutes to talk to the nurse.
Signature Health seems to have a problem with overscheduling appointments and clearly only values THEIR time, not the patients. I don't recommend going if you don't have half the day to wait around.
I would like to thank the people at signature health for being there for me when I needed them. Because of there help I was able to overcome my addiction and get my life back. Your a great bunch of people who really do care. Thanks so much
Signature Health is a US Health facility based in Willoughby, Ohio. Signature Health is located at 38882 Mentor Ave, Willoughby, OH 44094, USA.
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