My princess has had a ear infection since she was 3 months they gave me medication and a cleaning medicine for her. I keep her ear free of hair as well. took her back here about 3 months later and she has one still they gave me medication again. Again I keep her ears clean. Everything I go here they charge me also to do a culture which I understand to a certain degree. However I have been here 4 times about a ear infection and she still seems to have one and she is 1 now. Rip off
Not walk ins which is annoying and I think no professional.
If I could give more than 5 stars I would. Dr. Tufts is the best vet ever. My dog had an ear infection and was going to another vet for months and they could not figure out what was wrong. I saw her, she did some tests and I knew that day. She answers all questions and is very understanding. She is amazing with the animals as well as their owners. I recommend her to everyone I know
Not good customer service. I have called several times to talk to the doctor and no return calls.
I used to go to this vet, but lately everything I tried to make an appointment their excuse is that only have one doctor and can not get appointments.
Definitely won’t be back they keep charging me for a bill that was never supposed to be under my name with my ex boyfriends dogs..... and i told them to switch it under his name and he gave them his card number i don’t understand why I’m being charged when they did not understand just because i worked at petsmart did not give them the right and ok to put it in my name and keep charging me and saying they will send it over to collections and etc and my credit will be ruined
Banfield Pet Hospital is a US Veterinary Care based in Willoughby, Ohio. Banfield Pet Hospital is located at 36395 Euclid Ave, Willoughby, OH 44094, USA.
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